We recently bought a 2020 Kia Sorento LX from Tom Rice at Royal Kia. The transaction began online, from Nashville TN, and Tom handled everything PERFECTLY. From start to finish, the process was smooth and efficient. More importantly, Tom went above and beyond, providing kind assistance and timely responses to questions. When we arrived at Royal Kia, after a 1600-mile drive from Nashville, he welcomed us as though we were old friends. Our new Sorento was ready, as promised and as ordered, and it was beautiful! Tom then spent time with us to go over features and operational abilities, explaining everything ...
Purchased two vehicles from KIA and will continue to. Car #3 is underway. Great service and reliable vehicles.
I promptly received a call letting me know that the car I was interested in had been sold. They would let me know if any others became available.
We are grateful for the care and patience Everett gave us while car shopping. The process was simple and straightforward - no gimmicks or hard to determine pricing we found at other dealerships. Thank you, Everett, for making our car-buying experience pleasurable!
Jammie Pung provided an amazing and relaxing experience! He didn't pressure Anna or I to purchase without knowing everything that we were getting ourselves into. He was very transparent about everything that had to do with the car we purchased. I recommend this Sales/Lease Consultant hands down.
First service visit after our auto purchase there. Excellent service in both in sales and service.
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