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Jesus Camargo

Jesus Camargo

Sales / Lease Consultant

Certified
70 Reviews
View Bio
T.J. Bjork

T.J. Bjork

Sales / Lease Consultant

Certified
42 Reviews
View Bio
Tom Rice

Tom Rice

Sales Consultant

Certified
91 Reviews
View Bio
View All Specialists
Jesus Camargo

Jesus Camargo

Sales / Lease Consultant

Certified

5 | 70 Reviews
T.J. Bjork

T.J. Bjork

Sales / Lease Consultant

Certified

5 | 42 Reviews
Tom Rice

Tom Rice

Sales Consultant

Certified

5 | 91 Reviews
Everett Griggs

Everett Griggs

Sales / Leasing Consultant

Certified

5 | 78 Reviews
Chris  Valerio

Chris Valerio

Sales / Lease Consultant


5 | 13 Reviews
Jammie  Pugh

Jammie Pugh

Sales / Lease Consultant


5 | 8 Reviews
Hector Godoy

Hector Godoy

Sales / Lease Consultant


4.9 | 10 Reviews
Juan  Vazquez

Juan Vazquez

Sales / Lease Consultant


4.9 | 61 Reviews
Melissa Shelley

Melissa Shelley

Sales Consultant


4.9 | 145 Reviews
Sam Rodriguez

Sam Rodriguez

Sales Manager


4.8 | 19 Reviews
Jessica  Garcia

Jessica Garcia

Sales / Lease Consultant


4.7 | 15 Reviews
Adriana Vildosola

Adriana Vildosola

Sales / Lease Consultant

N/A | 3 Reviews
Van Bouttirath

Van Bouttirath

New Car Sales Manager

N/A | 2 Reviews
Ruben  Rivera

Ruben Rivera

Sales Consultant

N/A | 1 Review
Jesus Camargo

Jesus Camargo

Sales / Lease Consultant

70 Reviews
Certified
Contact Me
Dealership Experience 4 years 2 months
Industry Experience 1 years 8 months
Recent Reviews

Aug 18, 2019

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Wonderful experience

Awesome dealership, great help! The guys at royal Kia got me out of a clunker and got me into a AMAZING new Kia Thanks Royal Kia

Aug 18, 2019

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Amazing

Jesus went above and beyond to make my car buy experience wonderful! Very helpful and was able to fulfill my wishes when it came to buying a car! Royal Kia is definitely recommended when purchasing a new car! He was even kind enough to meet me 4 hours away to deliver my car!

Aug 13, 2019

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A RENEWED FAITH IN A HONEST DEAL

OUR SITUATION, REQUIRING NOT ONLY A FAIR PRICE AND INTEREST RATE BUT PROTECTION FROM THE HIGH COST OF REPAIIRS, WAS GIVEN PRIORITY. SAM AND JESUS WORKED DILIGENTLY TO SATISFY THOSE NEEDS WITH A FAIR AND HONEST DEAL. IN ADDITION JESUS TOOK MY TRUCK TO HAVE RUNNING BOARDS AND HITCH INSTALLED THAT IS REQUIRED DUE TO MY DISABILITY. I AM LOOKING FORWARD TO MANY YEARS OF BEING ASSOCIATED WITH ROYAL KIA. THIS IS MY 3RD PURCHASE FROM THIS DEALER.

Aug 04, 2019

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The Best Ever!

This was our first time buying a new car, jesus made the experience so easy and relaxing. He answered all our questions with honesty and genuine concern. Everyone there made us so comfortable, no one was rude, or fake. It was a joy to shop for a new car. We will reccomend royal Kia to anyone and everyone we know. Thank you royal kia.

Aug 03, 2019

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Royal rocks!

We are so very happy with our new car as always. Ruben was awesome for his week on the job. Jesus and Beto are such a great guys. Very professional. Great job, everyone!!!!

Aug 02, 2019

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Helpful and attentive team

Recent purchase of 19 Sorento was well orchestrated by Royal Kia. Easy group to work with, test drive with and walk away with a solid vehicle. Timely and efficient deal with only a few minor stumbles. We were informed throughout and always had quick and attentive folks working to help. New to Tucson and happy to have a good shop to work with locally. I recommend a stop here if you’re shopping. Well done Royal.

Jul 28, 2019

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Good experience

Jesus was very helpful with the whole car buying process. He went over all of the cars features very thoroughly and made it all very easy to understand. It was an easy process overall.

Jul 26, 2019

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Great staff and a great dealership.

The engine on my old car died just before the 4th of July and I needed to get a new car before the next week. I was not looking forward to the car buying experience but everyone at Royal Kia was awesome and the whole process was painless and I got a great car at a great price. The two sales people I dealt with Matt and Jesus made it easy and the sales manager Beto was great as well. Overall I would say this was the best car buying experience I have ever had and I am going back to Royal Kia for my next purchase.

Jul 12, 2019

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Royal Kia is the best.

Jesus and Rachel are true professionals and made our car shopping experience comfortable and productive. I would recommend Royal Kia to anyone looking for a new or used vehicle.

Jul 01, 2019

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absolutely wonderful!

absolutely WONDERFUL!! Jesus was such great help the moment we arrived to the dealership. Got the car I was wanting for a great price and left that place very satisfied. Thank you Jesus!!

May 30, 2019

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Best dealership in town

Thank you so much Jesús Camargo for all your help especially that I am a first time buyer. I’m in love with my new car. Thank you so much again To the Royal Kia family and you.

May 29, 2019

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Great!!

Jesus treated us excellently. He gave us all the information we needed. He explained everything very clearly. And it was very friendly! I definitely recommend Jesus and I would buy a car again with him. And he gave us two samples of thanks for the purchase

May 22, 2019

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Kia Telluride

Our experience at Royal Kia began with T.J. Bjork giving us a test drive in a Telluride. He was great to work with. When we returned to the dealership, T.J. was not available to help us, as he was busy with a customer, so introduced us to his co-worker, Jesus Camargo. The team dynamics prevented any awkwardness for us to no longer deal with T.J. Our salesperson, Jesus Camargo, made our car buying experience so pleasant! He was extremely courteous, friendly, and went "above and beyond" to help us purchase our car. We had ordered our car as there was not one on the lot that suited our needs. When it arrived earlier than anticipated, Jesus seemed as excited as us! Jesus is very knowledgeable about the paperwork, the processing of the sale, and certainly didn't let us drive away without fully explaining each and every button and feature in that car! He helped us program our phones and sync them and was considerably patient in this process, too. To complete the paperwork, we didn't have a form necessary, so to prevent us from driving back to the dealership, he offered to pick it up at our front door on his way home! We feel like we have made a new friend.

May 16, 2019

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Best Buying Experience

Thank you to everyone that helped me buy my new Sportage! Everyone, Jesus and Beto! And everyone else involved made it the BEST experience ever! You all went above and beyond! And I work there!!! You all are the best!! Thank you all so much! The whole experience was seamless from the get go. I appreciate you all. My car rocks!

May 12, 2019

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Amazing!!

Our experience at Royal Kia was the best experience ever! Jesus and Beto treated us like family and the individual care you get from walki in to walk out cant be beat! Thank you so much for everything! We will be back and send everyone we know!

May 11, 2019

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Sales staff is great!

I went in for service but wanted to look at some new vehicles. I had to bring my kids with me and I was worried that it might be an issue having two young kids with me. It turned out fantastic, Jesus Camargo was friendly and accommodating. Mr. Camargo had no issues bringing my kids along on the test drives and even gave them gift bags and water to keep them happy. The sales staff is fantastic! The Mr. Camargo took care of everything for me and was very knowledgeable. I wasn't pressured or pushed into anything. I highly recommend Royal Kia and look forward to purchasing more vehicles from them.

Apr 24, 2019

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Excelent

Jesus always gave us an excellent deal..good seler and nice person ,Jesus has patience with us when choosing a car,excellent service I will recommend it

Apr 17, 2019

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Excellent I

I Highly Recommend Royal Kia because right from the beginning they make you feel so very Welcome They never tried to pressure me into anything I told them what I was looking for and my Salesman Jesus Camargo showed me my options and it was my decision He wanted me to get something I was comfortable with financially and that I wanted, and I sure did, I had made a Friend also that Day, Thank Everyone for Everything and Especially Jesus Camargo.

Apr 12, 2019

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Good Experience

It was the easiest and best experience I have had buying a new car. I would highly recommend purchasing a vehicle from Royal Kia. Our Salesperson, Jesus was a pleasure to work with.

Apr 12, 2019

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Turning in a leased Kia with a balance bill.

Juan Vazquez went above and beyond to help my husband and I.He was patient & very kind. We would recommend him, with 10 plus rating.

Apr 08, 2019

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Easiest experience!

Jesus and Hector made this the easiest experience I've had at any dealership. There's no pressure or fighting over commission. I love my new car and how easy everything was to finish up. I left that day with my car and my family loves it. I love that it has the warranty forever package and they let me test drive the car with car seats installed. Beats the stress of any other dealership or driving to and from Phoenix trying to find a car.

Apr 07, 2019

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The best new car purchase I've ever experienced!

I have purchased many cars in the past, and I would have to say this was the best purchase experience I have had.our salesman and new friend Jesus Camargo did an excellent job. He explained everything we needed to know about the Royal Kia family. Jesus being bilingual was a plus for me and my wife, we couldn't have ask for a better salesman.we will definitely be referring our friends and family to purchase a vehicle from Royal Kia, we love our Kia Sedona, and thank you for making us feel like family.

Mar 29, 2019

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We thank Jesus Camargo for his help and knowledge !

Jesus Camargo was the salesperson who assisted us in purchasing a new Kia Sorento in March. Not only was he patient and polite- he thoroughly knows all about the cars he hopes to sell ! Royal has put in place a valuable team-- we have purchased our cars there for the past 30 some years! Thanks to Jesus Camargo! kiaowner

Mar 28, 2019

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Excellent service!

Great help from Jesus Camargo, he was nice, efficient, and went out of his way to help me with a few issues we had. After starting at Jim click, getting high pressure sales tactics there, it was wonderful to be treated with respect, and to not have all the smoke and mirrors and near harassment we experienced at Jim Click. The price quoted for our lovely Soul was the price we paid! We will recommend Royal Kia, and will always mention Jesus for all his great customer service!

Mar 21, 2019

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New Car Experience

The Kia Niro is a great car with a lot of features. Jesus Camargo took the time to explain all the features and answer all of my questions. He showed how to use the features when we were on the test drive. Jesus gives great customer service.

Mar 13, 2019

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It was beautiful getting my new car

Humberto, Keith and Jesus was very helpful. I wasn’t rushed to pick a car. They had patience, worked with me and all my questions. I’ve never experienced a dealer ship like this one. I will always recommend to go to royal. A lot of people work for just money. They showed me they there to help and work and not just for the money. So respectful kind and sweet. Thanks you guys! I will always come to you three. Oh let me not forget I was offered a great deal and a beautiful car to start my family. They are very great listeners!!

Mar 09, 2019

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Awesome experience!

The staff is very knowledgeable and patient! I loved that i was able to buy without being forced to buy. They made me feel very comfortable and calm.

Mar 07, 2019

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patient and some what friendly and some times disorganized s

Got the chance to work with multiple people since there is no commission. But that made it seem like ground hog day since we had to repeat everything we wanted and talk about cars we had already seen. We also had to be patient and adventurous as we searched for cars that were physically unavailable but were online. Communication was slow online or via text. Took an act of Congress to finally get the Out the Door Pricing and when we did get it, there was little to no negotiation. That being said the pricing of MOST cars were right at market. You cant beat that lifetime warranty by you are gonna have to pay a little for it and obviously the used cars with it are sold quickly. Watched a few cars get sold within a month or two. Every dealer we talked to new quite a bit about the cars we were looking for and features offered. Some were very open to us on does and don't s. Not too much pressure to buy and at times it just seemed like the opposite. They didnt care if you brought a car. Hence, slow online/text communication and slow talks of out the door pricing. Manager was curious of our interests and plans then would suggest next course of actions. Most were quite helpful and caring. Used cars means used tires. But everything else seems pretty well shined up. Some nice touches from maybe a specific dealer were photos with the new cars and a thank you gift. They kept us hydrated, stored some food we had brought with us, were patient with us when we took a break for lunch, and even when we decided to leave. We dis like the amount of online pictures provided. Other dealers didnt have the same amount and sometimes didnt even show the inside. Plus you would have to read paragraphs of features where Royal Kias website made it pretty easy to filter your results and or at least open a drop down menu to see special features and trims. Very nice!

Mar 07, 2019

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This is my second new car from Jesus in eight months

This is my second new car I purchased from Jesus in eight months He is very curtious and very Knowlegeble thats why I went back to Kia and Jusus

Feb 27, 2019

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Great Experience

Jesus Camargo was great! He helped me find a car in my budge. He went above and beyond with his service. My car is great and I am happy that I came to Kia.

Feb 18, 2019

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Great Experience

Jesus was great and very understanding. He was very friendly and great to get along with. Jesus helped my son and I to get into the best car that would fit our needs without being pushy.

Feb 16, 2019

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My experience was great

I loved my experience at Royal Kia! I met with Jesus, he helped me out with getting financing and got me into a great car!

Feb 09, 2019

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Everett is always super helpful!

Royal Kia has been a God sent! My salesman and management work really super hard to meet my needs and answer all my questions and get it done as quickly as possible!!! They have gone above and beyond!!!!

Jan 25, 2019

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Jesus is terrific!

My daughter purchased a Kia Sorento a month ago and I purchased a bright red Sportage On Wednesday - both from Jesus. We have both Recommended both the dealership and Jesus to Friends and clients and will continue. He is An excellent low key salesperson with a friendly Demeanor. Rachel is efficient and comfortable To work with and Lea an asset at the front desk. I will know more about the service department next month.

Jan 11, 2019

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Fast and easy

I got my first car today thanks to Jesus Camargo ! He listened to all my needs and made the process nice and easy ! I’m in love thank you KIA ! ??

Jan 02, 2019

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I now know what the car buying process should be.

We were looking for Price, Quality, and Service. Jamie Pugh, Jesus Camargo and Scott Chambers provided a fourth element making this a great experience... Integrity. They focused on what we wanted. They listened and provided all the information we needed without disparaging their competition or pressuring us in any way. In the end a fair trade in and price provided all we needed to make the decision easy.

Dec 31, 2018

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Great experience

My experience at Royal kia was great. Jesús csmargo helped me a lot on the process of getting my firt car. The process was fast and easy. The price is great. Thank you Royal kia and Jesús for the great experience and for helping me have the car that i want and love.

Dec 15, 2018

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Great Experience Overall

It was a very pleasant experience, I explained my requirements for the car, and he showed me the options, we had a couple of test drives. All well explained, no hidden fees, no pressure. The manager could give me the discount and the conditions I wanted. I do recommend.

Dec 03, 2018

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A great experience

No hassle, no pressure. Did I go to heaven? Jesus was great, answered all our questions. he is very knowledgeable, low kee, You have a different way of selling cars that makes the buyer feel in control. Jesus and the staff were very kink. Your lot and offices are pristine. I will not only service my car at Royal Kia but I will recommend your location when others ask me about my Soul. Jesus your the best. John Williams

Dec 01, 2018

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Awesome 👏! Everyone was terrific!

Thank you! Jesus was great! Knew his cars ! Also everyone was very kind! Except when it came to the question of trying to get the girl to answer us on the auto deposit for payment! All our thanks again! And a final thanks to Scott for helping with the gadgets in the car!

Nov 18, 2018

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Best experience we’ve had! Awesome customer service!

Jesus was very courteous, personable and made the experience very memorable. Everything was very transparent and in black and white. The price for the trade in and the car were reasonable and the customer service was excellent!

Nov 17, 2018

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Jesus Camargo is the best!

I can’t tell you how AMAZING my experience has been with Jesus Camargo!! Never have I ever met a salesman so great. I have been screwed over buying a car more than once and Jesus has made me feel so relaxed. I was treated so well my entire process. Doing everything they could to make sure I had everything I needed without having to put much effort in myself. The Monday after I purchased my car I received a video message from Jesus wishing I made it home safe and that my husband was just in love with the car. Then I received a hardwood plac in the mail with our photo on it. What dealership ever takes the time do that! He calls me periodically to make sure everything is going okay. I honestly could not be happier with my choice!! . I highly recommend them to anyone!!

Nov 03, 2018

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Jesus Camargo and Humberto Rodriguez

Humberto listened to what we were looking for and already had the vehicle for us. Wow, that is great. Jesus Camargo, well, this young man gave us an exquisite service. His service was AWESOME from beginning to end. Jesus was FANTASTIC. Just one thing, the music was too loud, rock none stop. Jesus had nothing to do with it. Then again Im 60 years old. I don’t know how people can shop with that type of music. The service people neglected to put the spared tired back after servicing the SUV. They promised the tire will be in the vehicle at time of pick up, but it didn’t happened. We had to go back during the week after getting the SUV for the tired. Jesus was a gentleman at all times. Wish him well always.

Oct 26, 2018

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Coming Back to ROYAL KIA

We bought our first KIA at Original Royal KIA location in 1994, the first year KIA was introduced in USA. We had a great experience then and not again until this past weekend concluding with the delivery of our new KIA Sorento today. Thank you Scott Chambers, Jesus Camargo and Rene with the great service and training on the car that made us feel the most comfortable experience we've have not had since our 1994 purchase with ROYAL KIA. I will remain a strong advocate of KIA and ROYAL KIA of Tucson . Thanks again, Tim/Sylvia Dabovich Douglas,AZ

Oct 20, 2018

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9th vehicle purchased from Royal Dealerships !

On September 6th my wife and I purchased our 9th vehicle from a Royal Dealership since 2004. This latest vehicle was leased from the Royal Kia office located on E. Speedway and Columbus Blvd. our representative was Jesus Camargo, an employee who started approx 5 years ago as a detail person and worked his way up into sales and leasing. Jesus is a terrific person and not a average car salesperson. Jesus is very knowledgeable not just with the products that he presents, but with his compassion in dealing with people. Jesus took the time to deliver our new 2019 Kia Sorento to our home and explained every feature top to bottom to both my wife and me. Also a special thank you to Dave Lopez in the service department for always going above and beyond and providing excellent customer service ! You can rest assure that when it’s time for us to purchase or lease or next vehicle it will be with a Royal Dealership and hopefully with Jesus Camargo. Sincerely, Jack and Barbara Eversole

Oct 05, 2018

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First Time Buyer

First time buying a car, and I was met with friendly customer service from Jesus! Best service I’ve had at a dealership, and Royal Kia had the prices to beat. I would highly recommend both Jesus and Royal Kia to any first time car buyer.

Sep 20, 2018

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Pleasantly Suprised

It was my first time ever going to a Dealership, and I've heard some stories of "high pressure" salespeople, making untrue statements about the cars and making empty promises. I got the impression that ROYAL KIA have heard some of these same stories and have taken measures to prevent that from happenning there. The sales staff was responsive and respectful, answered my questions honestly and genuinely showed me how much they wanted to have my business. When a small glitch came up ....even after the sale had been completed, they made things right at their cost, which I found very admirable. They were also very responsive when I discovered a nut missing from an assembly. I brought it to their attention, and it was fixed immediatly.

Sep 14, 2018

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It was great!

My sales consulatant was very helpful and super friendly! I recommend this dealership to all looking to buy cars and will tell friends and family!!!

Sep 06, 2018

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They are awesome!

The best buying experience, they don't push you to close a sale, simply the best customer service, thanks to Sean Sjogren, Jesus Camargo and everybody at Royal Kia Tucson.

Aug 27, 2018

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Awesome

Very excited time with Jesus he is awesome salesperson he help us a lot to get my car 🚘 thank you for the patience with us and helping us a lot thanks to all the people were there at that time and help us with the process to get our beautiful car .

Aug 24, 2018

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Still Splendid

My wife and I have purchased many cars from the Royal family and have always been extremely happy with the customer service we have and did receive on our last visit. Jesus did an excellent job preparing and finalizing our purchase. Thank You.....

Aug 22, 2018

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Royal Kia has a great crew.

Jesus was a great salesman. I made an appointment to see him and he was ready for me when I got there. We test drove several cars and I found one that I really liked and bought it. There were a couple things that needed to be fixed on the car and Jesus made that happen quickly and professionally. He has been in contact serval times to make sure everything was okay with me and the car. To me those extra contacts were over and above the Call of Duty. When I'm ready for my next car I will definitely go back to Royal Kia.

Aug 14, 2018

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our review

2 days of searching and finally success! all thanx to our 3 wonderful royal employees! our family has been doing business with you guys for years and years and you never disappoint. thanx so very much! we love our car!

Aug 13, 2018

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Excellent

My husband and I had a very good experience at Royal Kia. Our salesman Jesus, was very friendly and answered all of our questions. Definitely will recommend to others!

Aug 09, 2018

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It was great

Jose has excellent cx service, was very helpful makes u feel welcomed, helps u out on what to choose, you for sure walk out with a new car that day !!

Aug 08, 2018

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Worth the time

Jesus made us feel very welcomed. He took the time and was very patient with me because I’m super Picky as well as my very inpatient children. He was very thorough and had an answer for every question. He had no problem with me asking friends and family for advice and handled everything I threw at him like a champ. I left with what I felt was the right car for not only me but my family. Thank you Jesus and Royal Kia I give you thumbs up! I def. recommend this dealership.

Jul 04, 2018

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Vehicle Trade

We traded in our 2011 Kia Soul for a used 2015 Kia Sorento. The trade in process was easy and simple. I set my purchase expectations with the sales person and payment limitations from the start. It seemed the sales person was pressured to upsell additional coverages which would have doubled my monthly payment limitations. I felt as if I was being coerced to except these options that I clearly stated I did not want at multiple times during the sale. It was annoying and frustrating, After 6 hours we were ready to drive off the lot with a vehicle that had an empty tank of gas and a brake light that did not work. I chose Royal KIA because of the reliability but started to second guess my choice. I would think the vehicle would be fully inspected prior to turning it over to the customer. A week after driving the vehicle my wife was stranded with the kids and needed a jump start. I called KIA Service that was unable to get us in on short notice even though we were leaving for California the next day. And of course the next day 4th of July the battery was dead so I had to purchase a new battery from O'Reilly. Royal KIA Service was closed. Well let's hope for better times.

Jun 30, 2018

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New car

My experience with royal Kia was such a pleasant one. The customer service was amazing. Jesus the sales representative listened to me and was kind and considerate Sold me s car I wanted and didn’t pressure me into a car I didn’t need or want. I recommend this dealership

Jun 29, 2018

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Good buying process

We had not bought a car in 20 years and were apprehensive about all the things that could go wrong. Jesus Camargo was patient, not pushy. He even arranged for us to borrow a car to make sure we could adjust to it. We were not using any buyers' service, but I felt we received a reasonable discount from MSRP. Overall, good experience, and we are happy with our new car.

Jun 27, 2018

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Great Service!!!

All around awesome experience! Jesus was a great help! We told him what we wanted and he made it happen!! Thanks soo much!!! Leilani&Adrian.

Jun 19, 2018

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Great experience

JESUS and CRAIG went above and beyond the call of duty.Their attitudes were excellent and their performance was very professional.THANK YOU both for your outstanding effort......

May 09, 2018

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Great experience!!!!!

Recently, I had the opportunity to buy a car from royal kia and I had a great experience. They have a really good customer service, and I highly recommend this place.

Apr 10, 2018

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Enjoyable experience with some discontent

Buying the car was a mostly enjoyable experience. Our salesman Jesus was easy going with no sales pressure and he was extremely helpful with my wish list and last minute issues. I was also happy with the no hassle trade-in value provided for my old car. The only downside was the waiting for the finance department to put together the paperwork and final invoice. It took nearly 3 hours and I see absolutely no need to wait this long. By the end of the day it somewhat took away from the enjoyment of buying my car. Yes I would recommend Royal Kia for buying a car and also the service department (as I've used them for my previous car maintenance).

Apr 01, 2018

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Great dealership to get a vehicle

Best service, they made it easy to get a car and showed me all my options. I recommend this place if you are shopping for a vehicle.

Mar 22, 2018

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No pressure at all to buy a car.

The sales rep, Jesus, let us take a car like the one we were interested in on a long, meaningful test drive. That helped a lot. They didn't have exactly what we wanted, but they had one in California and had it trucked to the dealership in 2 business days. They didn't try to sell us something that was on the lot. They found us exactly what we wanted. We were very pleased with the amount they offered for our trade in. We've been coming to the Royal Kia dealership for about 9 years for service on our previous Kia, and have never been disappointed with their service, or their prices. I intend to have my new vehicle serviced by them.

Mar 15, 2018

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A definite change in buying a vehicle.

I have always been wary of shopping for a vehicle from any dealership, because of previous experience from pushy salesmen. My son had bought cars from Royal Kia before and pleased with the process. I was in the market for a good used car.. I figured why not, so I took his advice. I am glad I did. From start to finish it was an easy transaction. Special thanks to Jesus Camargo and Matt Horrigan and Van Bouttirath.. They made it an enjoyable experience. Not pushy or judgmental. Kudos to all three. I will recommend them in the future for friends that are in the market for a car.

Mar 08, 2018

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Great experience

We found out after the sale that our salesman, Jesus had only been working in sales 9 days. He did a great job Will definitely be an asset to an already good dealership in the future. A shoutout to Matt, the finance guy and the manager on duty for helping to make this an enjoyable experience.

Mar 06, 2018

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Fun easy down to the point

Jesus was very helpful.. kind, and understanding. Sales reps have a lot to do with the way customers feel about the agency in my opinion, Jesus is making Royal Kia stand out with his excellent customer service, and personality.. thank you for everything.

Mar 01, 2018

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Thank you!

My sister and I went into Royal Kia knowing exactly what we wanted. Jesus Camargo listened to us. Being a first time car buyer, I was very never, but Jesus eased my nerves and made sure we had a smooth experience. The process was fast and easy. I got the car I wanted, no nonsense or frills, and was able to drive away with it that same day. Jesus, thank you for making my first-time buying a car such a memorable experience! I love my car!

Mar 01, 2018

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Jesus Camargo!

Jesus was great and he made us feel like family. We had a smooth experience and we will definitely go back for our next car purchase. Jesus never pressured us into making a decision and he gave us all options and was patient with our decision making . Thank you Jesus for being great at what you do and for helping us through the buying process .

T.J. Bjork

T.J. Bjork

Sales / Lease Consultant

42 Reviews
Certified
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Dealership Experience 7 months
Industry Experience 9 years 8 months
I enjoy making other people happy and I genuinely care about everyone!!! I know that I can make a difference in everyone's life by just treating them right. If you are my client, I consider you one of my people, my family if you will....and I make sure that my people are taken care of. I have many years experience as a Service Manager and am well versed in the Automotive Industry. I enjoy people and cars, so helping people buy cars appears to be the perfect fit for me. I have been golfing since I was 6 years old and enjoy 18 holes when ever I can. I have a love for motocross that will never go away. Dirtbikes have always been a love of mine, after my daughter and family. I have lived south of Tucson for nearly 15 years and enjoy the area very much.
Recent Reviews

Aug 20, 2019

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Completely stress-free experience

TJ genuinely cared about my well-being and my needs and did not try to sell me something that would not fit my budget. His goal was to help me get into a car that would be best for my family. I never once felt pushed, as most do when they walk into a car dealership. TJ made my car buying experience simple and stress-free. I have a large family and live 45 minutes away from the dealership. Before I had completely made up my mind to make the purchase, he so kindly drove the vehicle to my home so that I could have the opportunity to test drive it with my children in it. He was completely selfless in his service, and it is so good to know that there are still good people out there. Thank you, Royal Kia for knowing the worth of having invaluable employees.

Aug 17, 2019

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Had a very positive car buying experience here.

The Salesmen, T.J. Bjork, spent a lot of time we me, show me a lot about the car that I was buying. He made me feel very comfortable in explaining things about my car and the different ways I could finance my Kia Soul. T.J. and Sam Rodriguez a great job for me. Thank You. Lance Uttenweiler

Aug 12, 2019

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Wonderfully easy and straight forward

Coming to royal for my first car was a great decision, TJ made it so easy and did all that he could to help get me the car i wanted and helped with every question and explained the process so well. I loved my royal experience.

Aug 11, 2019

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Friendly, considers your wants and needs. NO SALES PRESSURE

After using another dealership in town and being disappointed with their lack of professionalism I decided to try Royal. I parked and was not met at my car door by a salesperson. They waited for me to approach the showroom door and greeted me there. This was refreshing as it gave me time to get my thoughts together. The person who opened the door for me was friendly and asked what I was searching for. In explaining my needs I was immediately introduced to TJ who was a delight to work with. There was no idle chit chat, just nice conversation and discussion about my purchase and how Royal was committed to my satisfaction. TJ explained the process step by step to me as we completed the paperwork. Everything I wanted on my vehicle even to purchasing an extended warranty was designed according to my needs and comfort. I will return to Royal for any further auto needs and defiantly work with TJ. Thank you Royal for a wonderful experience and a shout out to TJ who made it easy and comfortable for me to trust him and Royal.

Aug 11, 2019

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Amazing experience!

This was our first time purchasing a vehicle so we were really nervous and didn’t know what to expect. All we’ve ever heard were horror stories of people getting screwed over at dealerships. TJ was our sales person and he was absolutely amazing. He really listened to what kind of vehicle we were looking for and what our needs were, including the financial aspect of it as well. He ended up showing me a 2016 Kia Soul, and he was right on the money, it was perfect for what we needed and met all of the check marks on our list. We did run into an issue there at the end with getting the temporary plates, and that’s where Sam came in. They both did everything they possibly could to make it work for us, and ended up taking my old broken down car as a trade in, which I was ecstatic about because I had no idea what I was going to do with that thing, and it ended up lowering the interest rate as well as the monthly payments. Overall I’m so happy with our purchase and would definitely recommend going to them if anyone is looking at getting a new car!

Aug 08, 2019

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I was treated like a king at Royal kia

I was not pressured all my questions were answered and T.J the sales person who helped me was amazing he was friendly and not once did he make me feel overwhelmed or uncomfortable

Aug 07, 2019

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Best purchase experience

TJ Bjork and Royal Kia combined to give us another outstanding car purchase experience. The first price was the best price. The color we wanted was in Phoenix and TJ drive up to get it. Completely satisfied.

Jul 21, 2019

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Good experience

Tj was able to get me the car I wanted for an affordable payment. He made the process headache free. Very happy he was able to help me out today!

Jul 20, 2019

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Great Experience!

TJ was great, super attentive and answered all the questions needed. It was my first time at a dealership and buying a car, he made it so much easier than what I thought it would. Definitely recommend him and that dealership. Thank you!

Jul 11, 2019

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Spectacular

Ty & Beto helped us out so much! Thank you guys for all the help, i am beyond happy with the decision that I have made. I wake up full of excitement everyday to get in my car every morning, you guys helped out in every way possible and made the process a little scary but was an amazing turn out in the end!

Jul 08, 2019

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Quick

Customer service was okay. Busy dealership. I had a nice salesperson. Fair pricing- but I bought used. Offers good extra packages if you choose to buy one.

Jul 04, 2019

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TJ and Sorento

TJ was an excellent help in our purchase. Love the Kia sales program; no commission. Didnt feel any high Pressure sales tactics. The process was easy and timely. I was really sold on the maintenance for life program!

Jun 28, 2019

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A relaxing and tailored experience

Tj made our car buying experience great. We never felt pressured to buy and was talked to like a human being instead of just another sale. He and the manager fought to get us into a car that was everything we needed and wanted for our family. Will definitely be back in a few years to get another car from the Royal team and TJ.

Jun 25, 2019

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Ive got Soul

TJ helped me through the process of buying a Kia Soul. He always made sure I understood how things worked, and was always very patient and kind in dealing with a woman who wants to know every detail about every detail! I never once felt he was impatient or didnt have time to discuss all I needed to know in order to purchase this car. I am MORE than satisfied so thanks to all who made it happen. oh, ps, I think TJ definately deserves a RAISE! Thank you!

Jun 11, 2019

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EXCELLENT SERVICE

TJ has an Excellent Spirit. My Best experience of purchasing a new car. After he delivered my Brand New 2020 KIA Sportage TJ spent over an hour setting up the technology and getting me ready to safely hit the road. 5 Humongous Stars. Thanks and GOD Bless!!!!

Jun 07, 2019

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Awesome

Smart intelligent kind group of people that worked quickly efficiently and with accuracy. Made us feel at home and like long term customers. Would always recommend this dealership.

Jun 07, 2019

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Awesome experience

We are now the proud owners of THREE Kias! Soul and 2 Stingers, one being a GT! TJ went above and beyond. And Royal also, by sending a flatbed to get our trade in that was in CA!! Amazing details all around.

Jun 05, 2019

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Black Soul

TJ was very understanding and understood we wanted to look at used Kia Souls and test drive. I was upfront that I was not sure if I was ready to buy a car today. Expressed my budget and he was willing to work with me. Went on a test drive and feel in love with the car. He worked his magic on keeping in my budget and I drove home in my new to me Kia Soul. I would recommend this dealership and salesman to friends an family. The warranty sales the car itself. Thank you Kia!

Jun 01, 2019

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Respect, Kindness and Excellence!

TJ and Sam were awesome! They knew I had some credit issues that was hard for me to share and they were so kind. Treated me respectfully with no pressure. If I had a dealership I would make TJ my sales director! I heard about your credit assistance from your tv ad. I went on line and texted your dealership and it was Taylor who responded and she too was kind and professional. The roses were so nice. Thank you! I will come back to your dealership. Great job TJ!

May 31, 2019

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TJ Great Salesman!

TJ was very efficient, professional and accommodating. I felt I had made a great choice with my new Soul S. A clean and pleasant environment.

May 27, 2019

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Best buying experience

Purchased a Stinger GT. The price was lower than expected with maximum trade in value. They offered to drive the trade to the dealership. extended test drive included driveway and garage fit. B st car purchase experience in my 45 years of driving.

May 25, 2019

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T. J Bjork

I was extremely pleased with my purchase of a 2020 Kia Soul GT Turbo at Royal Kia of Tucson with TJ Bjork and all team members. It was a pleasant no stress buying experience. I’d like to thank TJ for going above and beyond to ensure a same day trade and pick up.

May 23, 2019

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Great dealership

Awesome dealership! no pressure and great people to work with. I started with TJ and ended with Hector. I was not sure what I wanted when I first came in. I loved the Rio but needed more room to carry stuff. Both were very patient with me and did not pressure me into a car I didn't want. I had looked at other dealers and check out many other cars when I found the one that I wanted I went back to Royal. I didn't want to deal with any other dealership or any other sales person except for TJ and Hector, so I came back to see what they had in the car I wanted. I got a great deal on a used Kia Soul.

May 22, 2019

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Kia Telluride

Our experience at Royal Kia began with T.J. Bjork giving us a test drive in a Telluride. He was great to work with. When we returned to the dealership, T.J. was not available to help us, as he was busy with a customer, so introduced us to his co-worker, Jesus Camargo. The team dynamics prevented any awkwardness for us to no longer deal with T.J. Our salesperson, Jesus Camargo, made our car buying experience so pleasant! He was extremely courteous, friendly, and went "above and beyond" to help us purchase our car. We had ordered our car as there was not one on the lot that suited our needs. When it arrived earlier than anticipated, Jesus seemed as excited as us! Jesus is very knowledgeable about the paperwork, the processing of the sale, and certainly didn't let us drive away without fully explaining each and every button and feature in that car! He helped us program our phones and sync them and was considerably patient in this process, too. To complete the paperwork, we didn't have a form necessary, so to prevent us from driving back to the dealership, he offered to pick it up at our front door on his way home! We feel like we have made a new friend.

May 18, 2019

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New Kia Stinger owner

Craig my salesman was amazing. No haggling, Made the car buying experience easy and not the nightmare I was expecting. In fact every person at the dealer was attentive and friendly.

May 16, 2019

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Great

The sales person listened to what I wanted and needed. I got the car I wanted. Everyone was friendly and courteous. Loved the promptness. Thanks

May 15, 2019

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Best New Car Buying Experience I Ever Had!

I recently went in for a service at Royal Kia on my 2016 Soul and ended up trading it in for a 2019 Soul. I cant say enough about what a great experience I had! I worked with T.J and I felt like he was on my team the whole time. It was the best car shopping experience I ever had. The price was great, the trade in value they gave me on my old Soul was great, and the whole process was great. I will definitely go back to Royal for my next soul and I will ask for T.J. when I need an associate in sales.

May 13, 2019

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Absolutely the BEST service EVER!!!

Taylor Bjork took EXCELLENT care of me from start to delivery. He explained everything and was VERY professional. I Highly recommend him and Royal Kia to anyone looking for a car. No hassle, just GREAT service! Thank you for making experience non stressful!

May 10, 2019

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Best car buying experience I’ve had

From start to finish, buying my Stinger was a wonderful experience. TJ was fast, responsive, and left no question unanswered. The in-office experience was efficient, respecting my time as I drove in from Phoenix, yet, all options, terms, and conditions were well explained. My only regret is not finding the team at Royal sooner. To TJ, Matt, and Humberto, thank you for making what is usually a trying experience enjoyable.

May 08, 2019

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Fantastic experience

I previously worked for a dealership for 20 years and had never been treated as nice and felt so important to the staff as yesterday. Thank goodness I didn’t pass them by and go to another dealership. Even having a fairly new salesperson, he was professional, knowledgeable, and interested in my needs, both physically and monetary. Great job TJ.

May 08, 2019

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Just fantastic!

Took in a car to trade, I still had a loan on it. And was worried that I wasn't able to walk out with another car. But T.J. worked his butt off to make sure I would walk out with a car that I was going to love for years to come. And I did! Originally I had my eyes set for a different type of car, but sadly they didn't have it in stock. But I love the one I left with in the end.

May 07, 2019

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Generally a good experience

Except for a few glitches with financing misunderstandings, I got a vehicle that meets my needs and my budget. T.J. Bjork spent the time and effort to make sure I got a good vehicle and that my experience was one in which I will consider Royal KIA of Tucson at the top of my list of auto dealers for my next vehicle purchase. Thank you Royal KIA of Tucson.

May 05, 2019

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As always Kia Royal Tucson was great

TJ and Jammie were very helpful. We always like the service st Kia. This is the second car we have purchased at this dealership. Thanks.

Apr 28, 2019

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Very awesome

I called about a truck online and TJ answered all my questions and could tell I was interested in the truck I was looking at told him I was coming from Phoenix and would be up the next day first thing in the morning. Got down to the dealership Tj was there to greet me at the door didn’t waste no time getting into the test drive. Got back to the dealership sat down got to business and was dry satisfied with his customer service and had a positive attitude and very friendly while doing paperwork. Really recommend seeing Tj at royal Kia

Apr 27, 2019

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Very helpful they try their hardest for the best experience

They really went out of there way to help me get a vehicle at a best price. Willing to do what they can for a best price and finding a loaner for financing.

Apr 27, 2019

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Good costumer service

The service there was really good. They kept giving answers I needed and kept asking if I had any questions. Really enjoyed the service I received

Apr 25, 2019

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Very satisfied and helpful, no pressure in buying process.

Mr Bjork was very helpful in the selection and buying process. He must have been a Boy Scout in his youth, he followed the Scout Law.

Apr 23, 2019

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Straight forward

TJ is knowledgeable and is very good at explaining everything we needed to know. He is an asset to Royal Kia. The company policies are very impressive. I will tell my friends what a pleasure is to do business Royal Kia

Apr 09, 2019

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Simply Sensational

From the moment I arrived at Royal Kia, I felt very comfortable. T.J. made me feel welcome. He took his time an really listened to what I was looking for in a new car. Everyone at Royal Kia was friendly and genuine.

Apr 07, 2019

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Excellent

Everything about my experience at Royal Kia was simply the best. My dealer T.J was the absolute BEST , he made sure we were very happy with our decision and made the whole process a breeze. Iv already recommend him to all of my friends and famly. He deseveres a raise!!

Mar 25, 2019

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Our ONLY car dealership

My wife and I love Royal Kia. Together with our extended family, we have bought 8 cars from them in the last 15 years. We highly recommend it.

Mar 14, 2019

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"Great Experience Working With T.J. At Royal Kia"

Went to Royal last Saturday with the thought of checking out the Kia Stinger GT, I had no intention of purchasing that day however I was so impressed with the car and the sales team I drove home a beautiful new red GT. The car is amazing, and a great value against other small luxury performance vehicles such as Audi and BMW. My salesperson T.J., who is new to the sales team, was already in great customer service form, and made the experience quick and hassle free. I would highly recommend this dealer, and TJ as a great dealership, and a friendly, helpful sales person. Thanks to Royal!!

Tom Rice

Tom Rice

Sales Consultant

91 Reviews
Certified
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Dealership Experience 7 years 9 months
Industry Experience 19 years 8 months
If there's a Golf Course nearby, I'm on it... Except when I'm working as a Sales Consultant at Royal, where I deliver a superior client experience, representing the greatest Auto Brand on the planet... Kia. I love this job!
Recent Reviews

Aug 21, 2019

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Friendliness

Right away I was greeted with a very friendly staff! Everyone at Kia made my car buying experience better and easier Tom has helped me get into the car I’ve been looking for he gave me great advice not only as a sales consultant but life advice and i am truly homered to have bought a car through Tom will definitely be coming back in the near future

Jul 25, 2019

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best experience buying a new car

Tom and Craig at Royal Kia were amazing. I had a really bad experience with Jim Click sales team and was really worried about getting a new car. When I made the appointment at Royal I really had no intentions of purchasing a new vehicle, I was just seeing my options. The first person I met was Craig and he gave me reassurance and clarity of my situation, which persuaded me to purchase a new vehicle. I felt I was being told the truth and not pushed into something I did not want nor could I afford. This experience has changed my mind on the car sales business. The whole team at Royal were very welcoming and made me feel at ease. I love my car and it will last me forever. Thank you Craig and Tom.

Jul 18, 2019

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Best deals at no hassle

Why would anyone buy anywhere else. This is the 4th Kia I buy from them. Where can I start....First of all Kia has the best quality vehicles at the best price with the best warranty. To top things off if you buy at Royal you will get the best experience someone can have when buying a car, straight forward pricing no need to haggle and waste time. Tom Rice was my sales consultant found him to be informative and helpful throughout the buying experience. Humberto was the sales manager always making sure I was taken care of. May I add the service department is phenomenal, my service advisor Matt is courteous and attentive. That is just another good reason to buy from Royal. Do yourself a favor and don’t buy anywhere else.

Jul 18, 2019

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Purchase of Kia Sportage Turbo, 2020

The greetings by staff upon entering the dealership felt genuine, not pushy, and we were immediately guided to (not told where to find him!) Tom Rice. I've bought many cars over the years, but this, with Tom and Royal, this was the first genuinely comfortable car-buying experience. Efficient purchase program, no dilly-dallying, an appropriate sense of humor and he HEARD what we said.

Jun 29, 2019

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New car purchased

Always enjoyed working with Tom.. very honest and professional...He’s experience in the industry is very obvious .. would recommend Tom to everyone I know.

Jun 26, 2019

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Easy and fast!

Tom Rice did a great job helping my husband and I get a new Sportage! He made the process easy and it was the fastest car transaction that we have experienced. Thanks for valuing our time! Go buy a car from Tom!

Jun 06, 2019

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Very satisfied

Jessica was professional in every way. Very bright, a good listener, and attentive to my needs. Also Sam was super and Tom. Haven't bought car for 20 years and it was a pleasurable experience.

Jun 01, 2019

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2019 Sorento

Just bought a Sorento and traded in our older one. The transaction was seamless and stress free. We continue to do business with Royal Kia. Tom Rice is a professional and a no-games salesman. Thanks

May 29, 2019

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New car purchase

Tom gave me great advice about my quest for a used car. He made me realize that I was better off in a new one.

May 07, 2019

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Tom was great

Tom took the time to answer my questions. He didn’t rush me. Tom and the rest of the staff were kind and thoughtful of my well being. I like that I got full answers to my questions.

Apr 30, 2019

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"How car buying should be"

Everything at the dealership was presented as previously discussed, there were no surprises. The vehicle price was as per previous communication. There were no pressure sales or unwanted dealer add-ons. Tom Rice was very professional and efficient. He strived to get the items I requested and was due. This was my most pleasurable car buying experience. I highly recommend Tom Rice and Royal Kia.

Apr 26, 2019

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Ordered the "Royal Rice" again at my KIA Dealership

If you're up in mid-town Tucson looking for a great deal, you gotta check out the "Tom Rice" they serve up at Royal KIA. And if you're real lucky, you could also get a bit of "Beto" on the side. I happened to have a service need at the dealership last week on my older Sorento we purchased from Tom a few years ago, and as I always do while waiting, I asked if Tom was in. While chatting, one thing led to another and we started looking at the newer Sorento models on the lot, but nothing stood out. Too pricey, not the options desired, etc. - you know the drill. Finally Tom says I should look at a recent trade-in out on the back lot that was just dropped off that morning. Turns out this was the right car at the right price at the right time. Made the deal, with every issue we wanted taken care of completely addressed over the next few days. In this process, we met Tom's sales manager, Beto, and I'm sure he had a bit to do with making sure we continue to be extremely pleased Royal KIA customers. Stop by, ask for Tom, and you too may be lucky enough to "Smell the Roses".

Apr 14, 2019

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Over the Top!

Tom was GREAT! Very knowledgeable, kind, patient! Could not have been a better experience! Buying a new car is stressful but Tom made it pleasurable! I was in sales myself for almost 30 years and so I know what to look for and how to rate how someone treats you and Tom is the best ! I just can’t say enough good things about him and my experience with Royal Kia! I love love love my car too! Thanks Tom

Apr 12, 2019

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Royal Kia -Best in customer service!

We are big Royal Kia fans! They listen and have our best interests at heart! Dependable, courteous, knowledgeable, appreciative, understanding - they have it all! We have purchased or leased several cars here. This time we bought our leased car at the end of the lease! Liked it so much we did it twice!!!

Apr 11, 2019

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No next-day regrets!

Having first researched possible cars for my picky requirements, I arrived in Tom Rice's office hopeful but far from confident. Past experiences had made car investments less than marvelous. Mr. Rice, though, took all of my specifications seriously and took the time to find the very best vehicle, within my comfortable price point, and loaded with equipment I desired. The test drive was pressure free. After my purchase, Mr. Rice took plenty of time to make sure I was able to operate functions I was unfamiliar with. In fact, I have had questions about technology integration, and he is still patiently explaining things so that I can optimize my new car's operations. I have been living with my new investment for a week and haven't had any regrets. Thanks!

Mar 13, 2019

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Thanks Tom you were great

Thanks Tom we’re recommending you to all our friends who are thinking of buying a Kia. We’ve driven our first 100 miles and are very pleased with our Niro hybrid. Great mileage in town but less on the freeway but all in all it is good to know we’re cutting down our gas bill. Thanks for all your help in all the info and helping us understand all the bells and whistles. Jennifer and Laurie ps Laurie is coming for those roses.

Mar 12, 2019

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Best car guy in town

Ive bought two cars at Royal Kia from Tom. He is so patient with all my questions and made both times the process as smooth as can be. Whenever I am there to get my car serviced he always makes a point to stop and chat and just overall kind genuine man. I recommend him to all my car shopping friends.

Mar 10, 2019

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Why I deal at Royal

Tom and I have done many deals in the past and I keep coming back to Royal because it is comfortable and easy.There is no pressure to make a deal.Nothing is hidden during the process. Everyone is friendly and helpful and working with Tom I know I will always get a good deal on the vehicle of my choice.Royal has a good selection of cars which makes one stop shopping very simple. I look forward to working with Tom and Royal Kia in the future.

Feb 25, 2019

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Tom Rice

The most positive car buying experience I've ever had. Knowledgeable but not pushy and I didn't have any problems getting answers about the car costs. I would recommend Tom Rice and the Royal Kia dealership also.

Jan 16, 2019

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Well done!

Tom knows how to meet the needs of customers. I drove off the Royal lot with leaaed Forte that I know will be a great ride and came with a price that met my budget requirements.

Jan 03, 2019

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Awesome salesmen

Went to purchase a new family vechicle ...My Wife and i had a awesome saleman named Tom Rice!! He went above and beyond to help ud find the perfect car and at a great price !! This is our 2nd Car from Royal Kia and best believe wont be the last!! Thank you Tom for being so patient with us we do appreciate it!!!

Dec 29, 2018

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Tom Rice consummate professional

I’ve bought three vehicles from this dealership two of them from Tom. The process went smooth and all my questions were answered. All aspects of the sales process were conducted just the way I like to be treated.

Dec 25, 2018

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Great Experience

The team at Royal Kia was amazing. This was the first car I have ever purchased and they were very patient with me. I went to another dealership that tried to take advantage of add-ins to make me think I was getting a better deal. The team at Royal Kia responded by being transparent, honest and going above and beyond to give me a fair price. They are professional, compassionate, and knowledgeable. I am very grateful to the great people at Royal for helping me find the perfect vehicle for me and creating such a great environment. Thank you!

Dec 20, 2018

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Spectacular!

By far the Best experience we've had at a car dealership, Tom Rice was very informative, listened to all our needs and wants and delivered. We appreciate the fact that he was not pushy and provided us all the information we asked for and let us make up our mind, very patient and kind person , we will definitely recommend friends and family to Royal Kia and to ask for Tom.

Dec 19, 2018

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A Case Study of Retail Excellence

It is increasingly rare to experience true excellence in retail transactions. In our frantic, warp speed world, few take the time to pause and really consider the needs of the customer. Royal Kia is a welcome exception to this rule. My purchase of a new car there went very smoothly, thanks especially to Tom Rice, who listened to me and exhibited friendliness and patience as we sorted through alternatives and arrived at exactly the right car to meet my immediate and future needs. Neither Tom, nor anyone else at the dealership, ever made me feel as if I was being pushed in a particular direction, and no one gave the impression that there selling a car was more important than my satisfaction. I would highly recommend Royal Kia — and Tom — to any of my friends who asked whether that is a good place to do business. I strongly suspect that in the not-too-distant future, my wife and I will be purchasing another car from Royal Kia.

Dec 11, 2018

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Best experience buying a truck ever

Tom Rice was amazing he listened to me and helped me get into the truck I wanted. Did not try to sell me something I didnt want. The manager and Tom are amazing. I recomend them for all vehicle purchases.

Sep 26, 2018

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Quick and stress free

I knew what I was looking for when I arrived and Lindsey Stoll showed me the cars I was interested in. We ended up taking several test drives and she answered all my questions and took the time to show me how everything works. My previous car was much older. :) Lindsey made the final paperwork quick and stress free and even checked on me a couple days later to make sure all was well. Thanks Lindsey!!

Sep 23, 2018

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Great Car Buying Experience

We went in looking for a Kia Soul and Zach made the experience hassle-free and relaxing. He was very patient with us while we discussed what we wanted and helped explain everything clearly. We would definitely recommend him for great customer service.

Aug 28, 2018

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Great experience!

After communicating with Tom Rice while still in Michigan, I looked forward to meeting with him to find a new car in Tucson. I was not disappointed! He knew what I was looking for and the price range I wanted to stay in and he exceeded my expectations. I was looking at newer used cars with low mileage and Tom and Royal Kia were able to put me in a new car for the same monthly payment. I will definitely recommend Royal Kia and Tom Rice in particular to anyone looking for a car and great service and satisfaction.

Aug 17, 2018

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A great experience.

Though relatively new as a Sales Associate, it was readily apparent that Lindsey will be quite successful. I was immediately comfortable with Lindsey. She displayed the two most desired attributes for a sales person by maintaining eye contact with and actually listening to what I was looking for in my vehicle of choice. I had spent the prior two months surfing the internet in an attempt to find the most vehicle for the best price. I came to the dealership to test drive a late model "used" Kia Sorento, but because she listened & understood my expectations she was able to put me in a "new" vehicle for only a little more than what I would have paid for the "used" one. Lindsey was very friendly, courteous and knowledgeable of the available inventory and made me one happy customer. Love my Kia Sorento!! Thank you, Lindsey!!!

Aug 08, 2018

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Quick fast and easy

Tom Rice was amazing he always stayed in contact with me the whole time answered all of my questions and made me feel like a priority I would recommend him to anyone that what’s the have a wonderful experience

Jul 30, 2018

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Record time

From the time I sat down and said, "I'm meeting a friend in an hour and before that I want to buy a car," Tom was the height of professionalism, putting me in the car I needed and wanted in record time. He also took our 24 year old Volvo in trade--what could be better? Would always recommend this sales person and this dealership.

Jul 10, 2018

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Fantastic Service

This is the second time I have gotten a car from Royal Kia. The first was 3 years ago when I decided to lease a Sorento. I loved the car, but the lease was coming due. I decided I wanted to buy instead of lease and thought I really didn't need a car that big. I contacted Royal Kia and was given the assistance of Tom Rice. Tom was extremely patient with me as I changed my mind over and over and over. Poor guy probably didn't know what I was going to come up with next . . . will it be a used car or a new car. Well, this last Saturday I drove my brand new 2018 Kia Sportage home. I love the car, although there is still a lot to learn about it. Tom worked very hard to help me find the car just right for me, and he did a great job at it! Thank you Tom!

May 30, 2018

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The best car buying experience I have had

Tom was easy to work with, wasn't pushy or confusing, and made this experience do-able. When we had a miscommunication, Tom worked hard to make things right. I would send anyone I know looking for a car to work with Tom.

Apr 26, 2018

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I had a very positive experience.

I received excellent help buying my car from start to finish. I received my car in a timely manner and had courteous service the entire time.

Apr 10, 2018

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Professional and Knowledgeable

Tom Rice made car buying very easy. He is knowledgeable, no pressure and no sitting there all day to buy a car. He is a great sales person.

Apr 01, 2018

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